customer experience index survey

LG Uplus Corp., a South Korean telecom operator of LG Group, said on Tuesday that it had launched a foreign language chat service for its customers,...

South Korea's CJ Group on Tuesday said it will develop and run a personalized artificial intelligence (AI) copywriter that automatically produces ma...

Samsung SDS Co. is ready to offer easy-to-use, customized cloud storage services to help its clients' digital transformation, its Chief Executive Hw...

Indent Corporation, a South Korean startup that operates an AI-based video review marketing solution called VReview, announced on Tuesday that it ha...

CJ Logistics, a South Korean logistics company, unveiled on Monday a new delivery brand called "O-NE" that aims to connect online sellers and buyers...

Members of South Korea's Generation MZ, or people born in the early 1980s to early 2000s, prioritize income and working time when looking for a job ...

Igaworks, a big data platform company from South Korea, announced on Thursday a strategic partnership and solution supply deal with YDM Thailand, th...

South Korea’s largest cloud computing service provider LG CNS Co. joined hands with US computer software company Adobe Inc. to improve its dig...

LG Uplus Corp. announced on Thursday that it will be launching an open beta service of its metaverse "Kidstopia" at the end of this month. The servi...

HD Hyundai Co., formerly known as Hyundai Heavy Industries Group, has announced its intention to enhance its online communication channels to better...

VELDHOVEN, Netherlands – South Korea’s Samsung Electronics Co. is a “demanding customer” for the Netherlands-based ASML Hold...

Lexus, the premium brand of Japanese carmaker Toyota Corp., offers the best after-sales service among imported cars in South Korea, followed by Swed...

On Friday, KT Corp.'s customer service unit, KT CS, announced that its sales revenue for the previous year reached a record high of 591.6 billion wo...

Samsung Electronics Co. announced on Friday the release of its latest flagship smartphone, the Galaxy S23 series, in 55 markets around the world, in...

South Korea’s third-largest mobile carrier LG Uplus Corp. will spend 100 billion won ($77.3 million) a year to enhance data security about a m...

South Korea’s tech giant Samsung Electronics Co. is putting into action an age-old mantra that reflects the importance of customers in its bus...

South Korea's Daesang Wellife Corp. has inked a 2 billion won ($1.5 million) investment contract with local healthcare data science company RexSoft ...

South Korea's LG CNS, the information technology service subsidiary of LG Group, launched a crowd research platform Quinoa and initiated its service...

Hyundai Motor Co. in a world first is offering lifetime membership of its connected car care service Bluelink free to new customers in the US, judgi...

Although global automakers are ramping up efforts to increase sales of pure electric vehicles (EVs), hybrid models remain the preferred choice among...

Kakao Pay Corp., the mobile payment arm of South Korean tech firm Kakao Corp., has been added to the Morgan Stanley Capital International (MSCI) Kor...

Hyundai Engineering is promoting a micro module nuclear power plant project in Poland, on the heels of completing a similar project in Canada.The co...

Despite South Korea's Kosdaq stock market growing this month following the "January rally," individual investors in the country are still betting on...

NHN Dooray, a provider of online collaboration tools, has signed a memorandum of understanding (MOU) with HandySoft, Inc., South Korea's leading gro...

Hyundai Motor Co. is establishing a permanent location in Japan's Kansai region to allow customers to experience its eco-friendly cars such as the I...

The Korea Customs Service said on Wednesday that it has signed a memorandum of understanding (MOU) with the Tanzania Revenue Authority for cooperati...

South Korea's KB Financial Group on Tuesday presented its investment philosophy to individual and institutional customers in the metaverse, a three-...

Kia Corp. announced on Wednesday the launch of the 2024 Niro, a compact crossover SUV hybrid and electric vehicle (EV) models, which will be availab...

Samsung Electronics Co. will showcase its home appliance lineup that focuses on sustainability and personalized design at the 2023 Kitchen & Bat...

Samsung Electronics Co. said on Sunday that its Indian subsidiary Samsung India opened a large experience store in New Delhi’s main street Con...