customer experience
Scope
Date
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Banking & Finance
Woori Bank Vietnam opens PB branch in Hanoi
South Korea's Woori Bank revealed on Tuesday that the Vietnamese corporation Woori Bank Vietnam opened its 22nd branch in Starlake, Hanoi. Star...
Nov 21, 2023 (Gmt+09:00)
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Aerospace & Defense
Hyundai Wia to defend against illegal drones
South Korea's second-largest automotive parts supplier Hyundai Wia Corp. plans to develop an anti-drone system (ADS) technology tailored to the uniq...
Nov 16, 2023 (Gmt+09:00)
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Electronics
LG to open Kitchen Trip in 100 accommodations in S.Korea
LG Electronics Inc. said on Monday it will start the LG Kitchen Trip, the event of its home appliances for customer experience in 100 tourist spor...
Nov 13, 2023 (Gmt+09:00)
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Artificial intelligence
Hankook Tire develops AI-based EV customer analysis system
South Korea's Hankook Tire & Technology announced on Thursday that it has developed a voice of the customer (VOC) analysis system for electric v...
Nov 09, 2023 (Gmt+09:00)
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Korean food
Brits to enjoy K-food Bibigo at home with delivery service
South Korean food giant CJ CheilJedang Corp. started the delivery service of its K-food brand Bibigo in the UK to accelerate the expansion of the As...
Nov 06, 2023 (Gmt+09:00)
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Retail
Coupang opens its second logistics center in Taiwan
Coupang Inc., South Korea’s leading e-commerce platform, has opened its second fulfillment center in Taiwan and plans to open a third one ther...
Nov 03, 2023 (Gmt+09:00)
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Automobiles
Kia reveals facelift of midsize sedan K5
Kia Corp. unveils the new K5, a facelift model of its signature midsize sedan K5. This car is the revamped of third-generation K5, launched in 2019....
Nov 02, 2023 (Gmt+09:00)
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Earnings
Harman’s record profits prop up Samsung's Q3 earnings
Samsung Electronics Co., the world’s largest memory chip maker, on Tuesday reported a triple-digit quarterly increase in third-quarter profit ...
Oct 31, 2023 (Gmt+09:00)
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Travel & Leisure
BBQ's Chicken Camp gets popularity from foreign tourists
Foreign tourists looking for Chicken Camp, operated by BBQ, a South Korean fried chicken brand, have been increasing noticeably. Chicken Camp is a c...
Oct 30, 2023 (Gmt+09:00)
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Energy
LG Energy to expand residential ESS biz with new product
LG Energy Solution Ltd., the world’s second-largest electric vehicle battery manufacturer, is set to launch a new residential energy storage s...
Oct 19, 2023 (Gmt+09:00)
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Electronics
LG Elec woos US home appliance buyers with smart features
LG Electronics Inc. is ramping up efforts to attract premium home appliance buyers in North America with the "UP Kit" collection of home appliance a...
Oct 17, 2023 (Gmt+09:00)
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Bio & Pharma
Red ginseng proven to treat drug addiction: Research
It has been revealed that red ginseng significantly improves drug addiction and withdrawal symptoms caused by substance abuse. The research results ...
Oct 17, 2023 (Gmt+09:00)
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Retail
Fake Rolexes most common counterfeit watches smuggled into S.Korea
After the COVID-19 crisis, it has been revealed that counterfeit goods smuggling is on the rise once again. According to data submitted by the Korea...
Oct 13, 2023 (Gmt+09:00)
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Korean startups
Ably, Meta develop AI-based ad measurement tech
South Korean fashion commerce platform Ably Corp. on Thursday announced the world’s first artificial intelligence (AI)-based technology for as...
Oct 12, 2023 (Gmt+09:00)
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Electronics
LG Electronics unveils new gaming monitor tailored for LoL
LG Electronics Inc. 's new LG UltraGear gaming monitor is optimized for both performance and design and customized for the world-famous multiplayer ...
Oct 11, 2023 (Gmt+09:00)
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Electronics
Samsung to develop Galaxy Fold, Flip-customized games
Samsung Electronics Co., the world’s top smartphone maker by volume, is developing mobile games customized to its Galaxy Fold and Flip series ...
Oct 08, 2023 (Gmt+09:00)
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Korean food
BBQ to change fried chicken recipe as olive oil price soars
BBQ, a popular South Korean fried chicken brand, will change the recipe for its signature olive oil fried chicken for the first time in 18 years to ...
Sep 28, 2023 (Gmt+09:00)
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Tech, Media & Telecom
Samsung, Japan's KDDI co-work for 5G network slicing tech
Samsung Electronics Co. announced on Wednesday that it has signed a business agreement with Japanese mobile communications company KDDI to jointly d...
Sep 27, 2023 (Gmt+09:00)
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Travel & Leisure
S.Korea's travel agencies fight for survival with customized products
South Korea’s major travel agencies, feeling threatened by the rise of online travel agencies on the tourism market, are using their strengths...
Sep 26, 2023 (Gmt+09:00)
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Healthcare
Samsung Welstory to develop corporate healthcare menu
South Korean food and beverage (F&B) company Samsung Welstory has teamed up with Kangbuk Samsung Hospital to develop business-to-business (B2B) ...
Sep 22, 2023 (Gmt+09:00)
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Electronics
Samsung tops US customer satisfaction in PC sector
Samsung Electronics Co. has been rated as the most satisfactory PC brand among US consumers, according to a survey by the American Customer Satisfac...
Sep 21, 2023 (Gmt+09:00)
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Retail
Korea’s Lotte Shopping aims to double profit, seek new biz
Lotte Shopping Co., South Korea’s retail giant, aims to double its profit in three years by expanding its Southeast Asian operations and cemen...
Sep 19, 2023 (Gmt+09:00)
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Logistics
Hyundai Glovis to participate in N.America's largest bulk cargo exhibition
Hyundai Glovis Co., the logistics unit of South Korea's Hyundai Motor Group, announced on Wednesday that it will be a participant in Breakbulk Ameri...
Sep 13, 2023 (Gmt+09:00)
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Bio & Pharma
SK C&C to provide corporate employee healthcare
South Korea’s SK C&C on Tuesday signed an agreement to offer employee healthcare management programs to companies with digital healthcare ...
Sep 13, 2023 (Gmt+09:00)
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Chemical Industry
LG Chem opens European CS Center in Germany
South Korea's top chemical company LG Chem Ltd. announced the opening of its European Customer Solution Center (CS Center) in Frankfurt on Wednesday...
Sep 13, 2023 (Gmt+09:00)
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Robotics
Pulmuone launches unmanned instant cooking vending machine
South Korean food company Pulmuone announced on Tuesday that it developed an advanced robotic vending machine capable of preparing hot meals on dema...
Sep 12, 2023 (Gmt+09:00)
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Retail
Synthetic diamonds with ESG value lure Korean shoppers
Lab-grown diamonds, cultured in laboratories wth advanced technologies, are garnering attention from South Korean consumers as they are produced mor...
Sep 11, 2023 (Gmt+09:00)
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Artificial intelligence
Kakao Mobility to build mobility-customized GenAI platform
South Korea's Kakao Mobility has announced a vision to build an evolved platform with generative artificial intelligence (GenAI) specialized for mob...
Sep 08, 2023 (Gmt+09:00)
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Culture & Trends
S.Korea’s web novel sector hits $750 mn in value: Study
South Korea's rising web novel industry, which has seen popular works like "Reborn Rich" and "The Red Sleeve" made into TV series, has exceeded 1 tr...
Sep 08, 2023 (Gmt+09:00)
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Companies
Hyundai Card to showcase Meta's MR, AR techs at Da Vinci Motel
Hyundai Card said on Wednesday that its annual Da Vinci Motel event will feature state-of-the-art mixed reality (MR) and augmented reality (AR) expe...
Sep 06, 2023 (Gmt+09:00)
Latest News
- 1 Seoul appeal: Korean art captivates Indonesia’s affluent connoisseurs
- 2 CJ CheilJedang scraps $3.5 bn green bio sale, shifts gears to expansion
- 3 Trump Jr. meets Korean business chiefs in back-to-back sessions
- 4 Samsung in talks to supply customized HBM4 to Nvidia, Broadcom, Google
- 5 Kookmin Bank raises $700 mn in forex bonds amid strong demand