customer experience
Scope
Date
~
-
Automobiles
Kia ranks first in customer satisfaction in India
Kia Corp. said on Tuesday that it ranked first in the mass-market brand category in the customer experience index survey recently released by India'...
Sep 10, 2024 (Gmt+09:00)
-
Construction
HD Hyundai establishes customization plant in Georgia, US
South Korea's HD Hyundai XiteSolution said on Friday that its construction equipment affiliates HD Hyundai Construction Equipment Co. and HD Hyundai...
Sep 06, 2024 (Gmt+09:00)
-
Electronics
LG Elec to unveil AI home hub ThinQ ON at IFA
LG Electronics Inc. said on Thursday that it will unveil LG ThinQ ON, the home appliance industry's first AI home hub equipped with generative artif...
Aug 29, 2024 (Gmt+09:00)
-
Retail
BGF Retail, Deeping Source to co-work on smart convenience stores
BGF Retail Co., the operator of South Korea’s leading convenience store chain CU, said on Thursday that it signed a memorandum of understand...
Aug 29, 2024 (Gmt+09:00)
-
Beauty & Cosmetics
Cosmax, China's Jiangnan Univ. to cooperate joint research
Cosmax Inc., South Korea's largest cosmetics original development and design manufacturer (ODM), said on Thursday that it signed a strategic memoran...
Aug 22, 2024 (Gmt+09:00)
-
Electronics
Samsung, Trek Bicycle launch Ultra Riding Challenge
Samsung Electronics Co. said on Tuesday that it launched the Ultra Riding Challenge in collaboration with global bicycle brand Trek Bicycle, offerin...
Aug 13, 2024 (Gmt+09:00)
-
Automobiles
Hankook Tire to supply tires to Mercedes-AMG for first time
Hankook Tire & Technology Co. said on Wednesday that it will supply its tires for Mercedes' high-performance brand AMG's sports car, the GT Coup...
Aug 07, 2024 (Gmt+09:00)
-
Electronics
LG Elec opens LG Labs experience pop-up zone
LG Electronics Inc. announced on Wednesday that it will operate the "Wow Life's Good Lab" pop-up zone at Ground 220 in Yeongdeungpo-gu, Seoul, until...
Jul 31, 2024 (Gmt+09:00)
-
Retail
Hyundai Premium Outlet runs AI Human for foreign customer
South Korea's Hyundai Premium Outlet announced on Tuesday that it will trial the artificial intelligence (AI) service AI Human at its Songdo store u...
Jul 23, 2024 (Gmt+09:00)
-
Artificial intelligence
LG to foster smart factory business as new B2B growth driver
PYEONGTAEK, Gyeonggi Province -- LG Electronics Inc., the leading global home appliance maker, aims to foster its smart factory business as a new gr...
Jul 18, 2024 (Gmt+09:00)
-
Bio & Pharma
Celltrion's Remsima SC breaks 20% market share in Europe
South Korea's biopharmaceutical company Celltrion Inc. said on Wednesday that its subcutaneous autoimmune disease treatment Remsima SC has surpassed...
Jul 17, 2024 (Gmt+09:00)
-
Automobiles
Renault Korea begins mass production of Grand Koleos
Renault Korea announced on Tuesday that it has started mass production of the D-segment hybrid sports utility vehicle (SUV) New Renault Grand Koleos...
Jul 16, 2024 (Gmt+09:00)
-
Artificial intelligence
Lotte Dept. Store introduces AI for internal operations
South Korea's Lotte Department Store announced on Sunday that it will introduce artificial intelligence (AI) across all internal operations, aiming ...
Jul 15, 2024 (Gmt+09:00)
-
Banking & Finance
Shinhan Card, KakaoBank to team up for PLCC
South Korea's Shinhan Card Co. and the domestic internet bank KakaoBank Corp. said on Wednesday that they signed a business agreement to develop and...
Jun 27, 2024 (Gmt+09:00)
-
Artificial intelligence
LG CNS gets AWS Generative AI Competency
LG CNS Co., a cloud computing services arm of South Korea's LG Corp., announced on Wednesday that it achieved the AWS Generative AI Competency from ...
Jun 19, 2024 (Gmt+09:00)
-
Retail
Foreign VIP customers boost Korean department stores' sales
Wei Liu, a 41-year-old Taiwanese businessman, snapped up 300 million won ($220,000) worth of luxury brand products at Hyundai Department Store&rsquo...
Jun 07, 2024 (Gmt+09:00)
-
Tech, Media & Telecom
LG CNS' marketing platform MOP surpasses 800 corporate customers
South Korea’s LG CNS Co., a cloud computing services arm of LG Corp., announced on Thursday that its Marketing Optimization Platform (MOP), la...
May 23, 2024 (Gmt+09:00)
-
Artificial intelligence
Korean Air, Amazon to build AI customer center
South Korea's Korean Air Lines Co. announced on Monday that it will build an artificial intelligence (AI) contact center (AICC) platform in collabor...
May 21, 2024 (Gmt+09:00)
-
Shipping & Shipbuilding
Samsung SDS taps generative AI to counter logistics risks
Samsung SDS Co., the information technology service unit under Samsung Group, actively incorporates generative artificial intelligence and machine...
May 20, 2024 (Gmt+09:00)
-
Tech, Media & Telecom
Samsung's Galaxy Studio Photo surpasses 100,000 visitors
Samsung Electronics Co. announced on Sunday that the Galaxy Studio Photo at South Korea's theme park Everland has surpassed 100,000 visitors. The Ga...
May 20, 2024 (Gmt+09:00)
-
Regulations
South Korea to ban Chinese online products without KC certification
South Korea will ban products purchased online through overseas shopping platforms but without the KC certification amid growing concerns about prod...
May 17, 2024 (Gmt+09:00)
-
Electric vehicles
Hyundai Motor ties up with CATL to reinvigorate China market with EVs
BEIJING -- Hyundai Motor Co., South Korea’s top carmaker, has joined hands with Contemporary Amperex Technology Co. (CATL), the leading global...
Apr 25, 2024 (Gmt+09:00)
-
Beauty & Cosmetics
CJ Olive Young opens Hongdae Town for K-beauty experience
CJ Olive Young Corp., South Korea’s top beauty store chain, announced on Thursday that it will open Olive Young Hongdae Town, a specialty stor...
Apr 25, 2024 (Gmt+09:00)
-
Aerospace & Defense
S.Korea taps ex-NASA exec John Lee as space agency R&D head
South Korea named John Lee, a former senior executive of the US National Aeronautics and Space Administration (NASA), as the head of missions such a...
Apr 24, 2024 (Gmt+09:00)
-
Electronics
Samsung showcases The Freestyle Zone at camping festival
Samsung Electronics Co. announced on Friday that it set up the experience zone for the portable screen The Freestyle Second Generation at the Go Out...
Apr 19, 2024 (Gmt+09:00)
-
Logistics
CJ Logistics, Ninja Van to co-work for cross-border e-commerce
South Korea's CJ Logistics announced on Thursday that it signed a customs clearance and delivery service contract with Singapore-based Ninja Van t...
Apr 18, 2024 (Gmt+09:00)
-
Banking & Finance
Toss Bank exceeds 10 mn customers
South Korea’s fintech platform Toss Bank saw that its subscribers surpassed 10 million. According to the company, it's been two years and...
Apr 18, 2024 (Gmt+09:00)
-
Corporate strategy
SK Innovation to adjust business portfolios for long-term growth
SK Innovation Co., South Korea’s top energy company, is slated to adjust its business portfolios for long-term growth while not planning to sl...
Apr 17, 2024 (Gmt+09:00)
-
Korean games
Krafton makes local soft launch of mobile game 'Bullet Echo India'
South Korea's gaming giant Krafton Inc. announced on Friday that it soft-launched "Bullet Echo India," developed by global game developer ZeptoLab, ...
Apr 05, 2024 (Gmt+09:00)
-
Artificial intelligence
Ably launches virtual fitting AI service
South Korean fashion commerce platform Ably Corp. announced on Friday that it launched a new service The Shopping Mall-Specific Artificial Intellige...
Apr 05, 2024 (Gmt+09:00)
Latest News
- 1 Seoul appeal: Korean art captivates Indonesia’s affluent connoisseurs
- 2 CJ CheilJedang scraps $3.5 bn green bio sale, shifts gears to expansion
- 3 Trump Jr. meets Korean business chiefs in back-to-back sessions
- 4 Samsung in talks to supply customized HBM4 to Nvidia, Broadcom, Google
- 5 Kookmin Bank raises $700 mn in forex bonds amid strong demand