customer service experiences

South Korea’s fintech platform Toss Bank saw that its subscribers surpassed 10 million. According to the company, it's been two years and...

SK Innovation Co., South Korea’s top energy company, is slated to adjust its business portfolios for long-term growth while not planning to sl...

Wad Corp., the developer and operator of South Korea’s most popular restaurant reservation app Catchtable, is considering offering Catchtable ...

Lotte Rental Co., South Korea's largest car rental firm, announced on Monday that it has launched a "Vietnam Driver-inclusive Rental Car."The servic...

Samsung Electronics Co. announced on Sunday that it will deploy smart home services in the Miami residential complex, Florida with the US-based re...

LG Electronics Inc. announced on Thursday that it signed a memorandum of understanding (MOU) with GE Healthcare Korea and Microsoft (MS) Korea to co...

Kumho Tire Co., South Korea’s No. 2 tire maker, announced on Tuesday that it will supply tires to 33 official service centers nationwide for J...

LG Electronics Inc. raked in its largest-ever quarterly revenue in the first quarter of this year, maintaining upward momentum after a stellar 2023,...

South Korea's gaming giant Krafton Inc. announced on Friday that it soft-launched "Bullet Echo India," developed by global game developer ZeptoLab, ...

South Korean fashion commerce platform Ably Corp. announced on Friday that it launched a new service The Shopping Mall-Specific Artificial Intellige...

South Korea's over-the-top (OTT) platform company Wavve announced on Wednesday that it plans to enter European and Oceanian OTT markets through it...

French luxury label Chanel is planning to open a dedicated after-sales service center in South Korea, one of the world’s largest markets for h...

Hyundai Motor Co. regained its top AAA credit rating for the first time since the end of 2019.NICE Investors Service on Tuesday upgraded Hyundai Mot...

Breezm, a South Korean startup making customized eyeglasses with artificial intelligence and 3D technologies, has opened its first offshore store in...

South Korea's Hyundai Glovis Co. announced on Monday that it has won a long-term charter for four liquefied natural gas carriers (LNGC) from QatarEn...

South Korea's advanced tech startup Wrtn Technologies, a major player in generative artificial intelligence (AI), opened its free and unlimited AI s...

LG CNS Co., an information technology service company under South Korean conglomerate LG Group, will lead the digital transformation of FPT Group, a...

South Korea’s online giant Naver Corp. ranked as the third most innovative company in the Asia-Pacific by a top US business magazine for the p...

South Korea’s Daishin Securities Co. is set to sell its headquarters office to NH-Amundi Asset Management Co. for 660 billion won ($492.6 mill...

South Korea plans to introduce a get-tough e-commerce policy on Chinese platforms such as AliExpress, Temu and Shein amid increasing complaints abou...

South Korea’s LG Uplus Corp. announced on Tuesday that it will introduce the smart customer support solution artificial intelligence (AI) Call...

Coupang Inc., South Korea's leading e-commerce platform, announced on Monday that it is expanding its overseas direct purchase service, "Rocket Jikg...

Kia Corp., a South Korean carmaker under Hyundai Motor Group, has drastically reorganized its global after-sales service operations to offer more sy...

Hyundai Motor Co., South Korea’s top automaker, said on Thursday it introduced a trade-in program in the country for electric vehicles to boos...

Kooroo, the first in-house venture of the world’s second-largest electric vehicle battery maker LG Energy Solution Ltd., said on Tuesday it is...

South Korea's Hana Bank announced on Monday that it launched the Hana Certificate service in 16 languages. The service is available through the...

South Korea’s human resources (HR) management tech company Wanted Lab Inc. announced on Thursday that it has signed a memorandum of understand...

South Korean brokerage house Mirae Asset Securities Co. said on Tuesday that the number of its retail customer accounts in India, one of the world&r...

South Korea's Hana Bank announced on Tuesday that it has signed a business agreement with robo-advisor company Fount Investment Co. to launch a reti...

Seoul City announced on Tuesday that it will collaborate with Cyber Valley GmbH, Europe's largest artificial intelligence (AI) research consortium, ...