customer service experiences

South Korea's Kyobo Life Insurance Co. announced on Thursday that it received the highest rating of AAA for insurer financial strength (IFS) from th...

South Korea's SK Telecom Co. announced on Wednesday that it launched its AI-based pet diagnostic assistance service X Caliber in Australia and has b...

South Korea's service robot company Everybot Inc. acquired AI robot mobility specialist hyCore to expand into the personal mobility sector. Everybo...

Samsung Securities Co., the brokerage unit of South Korea’s top conglomerate Samsung Group, suffered system errors on its servers on Monday mo...

SK Telecom Co., South Korea’s top mobile carrier, plans to introduce customized services to connect major large language models (LLMs) and cor...

South Korea’s Kolon Group plans to invest an additional 12.4 billion won ($9.1 million) in Papa Mobility Co., bringing its total investment in...

SoftBank-backed Yanolja Co. cheered stellar earnings in the first quarter after its new businesses – cloud and outbound trip services – ...

South Korea’s LG CNS Co., a cloud computing services arm of LG Corp., announced on Thursday that its Marketing Optimization Platform (MOP), la...

South Korea's Korean Air Lines Co. announced on Monday that it will build an artificial intelligence (AI) contact center (AICC) platform in collabor...

Samsung SDS Co., the information technology service unit under Samsung Group, actively incorporates generative artificial intelligence and machine...

Samsung Electronics Co. announced on Sunday that the Galaxy Studio Photo at South Korea's theme park Everland has surpassed 100,000 visitors. The Ga...

South Korean conversational artificial intelligence (AI) startup Rapeech announced on Sunday that it attracted an investment of 6 billion won ($4....

Woori Financial Group Inc., the fourth-largest financial holding group in South Korea, and India’s top commercial vehicle maker Tata Motors Lt...

South Korea will ban products purchased online through overseas shopping platforms but without the KC certification amid growing concerns about prod...

HD Korea Shipbuilding & Offshore Engineering Co. (KSOE), the parent of the world’s No. 1 shipbuilder, is accelerating its offshore wind po...

NHN Cloud Corp., a cloud computing unit of South Korea’s internet company NHN Corp., is setting its sights on a graphics processing unit (GPU)...

Woori Financial Group Inc., South Korea’s fourth-largest financial services group, has acquired Korea Foss Securities Co., paving the way for ...

South Korea’s Osstem Implant Co., the world’s fourth-largest dental implant maker, is slated to acquire Brazilian peer Implacil De Borto...

South Korea’s fledgling mobile carrier Stage X Co. has teamed up with relatively new Japanese mobile company Rakuten Group to crack Korea&rsqu...

South Korea's homegrown coffee chain Ediya Coffee announced on Tuesday that it introduced Taiwan's popular mobile payment platform Taiwan Pay (TWQR)...

The number of foreign patients visiting South Korea for medical tourism hit a record high last year, driven by those who traveled to Korea for skin ...

Kakao Mobility Corp., South Korea’s largest taxi-hailing platform, is set to make inroads into the electric vehicle charging market by setting...

Korean Air Lines Co., the leading full-service airline in South Korea, announced on Friday that it will launch flights on the Incheon-Macau route st...

BEIJING -- Hyundai Motor Co., South Korea’s top carmaker, has joined hands with Contemporary Amperex Technology Co. (CATL), the leading global...

CJ Olive Young Corp., South Korea’s top beauty store chain, announced on Thursday that it will open Olive Young Hongdae Town, a specialty stor...

South Korea named John Lee, a former senior executive of the US National Aeronautics and Space Administration (NASA), as the head of missions such a...

Kakao Mobility Corp., South Korea’s most popular ride-hailing app operator, will offer indoor robot delivery service with self-driving robots ...

South Korea's Lotte Department Store announced on Monday that it introduced an artificial intelligence (AI) interpretation service for foreign touri...

Samsung Electronics Co. announced on Friday that it set up the experience zone for the portable screen The Freestyle Second Generation at the Go Out...

South Korea's CJ Logistics announced on Thursday that it signed a customs clearance and delivery service contract with Singapore-based Ninja Van t...